At Tribal Moon Cacao, your satisfaction is our priority. Please note that, due to the nature of our products, Tribal Moon Cacao is unable to accept returns on opened items. However, if you encounter any issues with your purchase or need to initiate a return for an unopened product, we are here to assist you.

For returns, please reach out to our dedicated customer service team by emailing us at info@tribalmooncacao.com within 30 days of receiving your product. Kindly provide your order details, including the order number and a brief description of the reason for the return. Our team will guide you through the return process and address any concerns you may have.

We appreciate your understanding and strive to make your experience with Tribal Moon Cacao as delightful as possible. Thank you for choosing us for your cacao journey!